MERCHANTCANTOS

We supported female leaders at MerchantCantos as they adapted to change through incredible growth.

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THE CHALLENGE

MerchantCantos needed to enable greater adaptability to extreme change after experiencing rapid high growth.

They sought solutions to support female leaders in resilience as part of the Female Leadership Programme, in which resilience as a key to enable adaptability and change is one of the central topics.

See it

Female leaders increased awareness of their personal resilience levels and implications through the RDQ report, before gaining further insight into their resilience opportunities in individual debrief sessions with a coach.

“My resilience has positively changed as a result of this. Firstly, I now know what it means so I can measure it.”

“[The RDQ widened] my own self-awareness especially in relation to purpose and goals.”

“I now ensure I recognise the essentials of resilience and ensure I look to acknowledge them and consider them when I plan my life.”

Understand it

Individuals at Angus Council increased their understanding of resilience by delving deeper into our tools while coaching support was added into the mix.

Two workshops enabled the female leaders to share and explore their resilience as a group using the Resilience Dynamic theory and tools. This grew understanding of how resilience relates to their leadership styles through times of change.

The group of leaders benefitted from strong trust and psychological safety, enabling them to consider the barriers to their resilience, as well as the drivers, in-depth.

Optimise it

The group applied their understanding of resilience theory and tools to processes which could support resilience, and thus adaptability to change, across their teams at MerchantCantos.

A Resilience Action Plan was created collaboratively to share the insights and ensure resilience and wellbeing were optimised across the organisation beyond the programme.

This plan included:

  • Better processes for communication between different divisions
  • Better planning of capacity vs demand
  • Support for wellbeing strategies

The supporting material is excellent and even having studied this I found it informative and yet another layer of understanding to integrate.

HR Director

MerchantCantos

My resilience has positively changed as a result of this.

Participant

MerchantCantos

I now ensure I recognise the essentials of resilience and ensure I look to acknowledge them and consider them when I plan my life.

Participant

MerchantCantos

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